Delve Solutions logo Delve-Saarthi

Pharma CRM + ERP for Indian field organisations

Empowering pharma field excellence

Saarthi is the unified CRM and ERP ecosystem built for pharmaceutical companies. Digitise medical representative operations, lock QC to sales, automate incentives, and give HO real-time intelligence — on one tenant-isolated platform.

DVA · GPS DCR QC batch lock Incentive automation Offline Android Tenant isolated

Founder’s story — Saarthi

“Built in the field. Forged in the fire of real pharma challenges.”

When I was in the field, I was always searching for one thing — clarity. Clarity from data. Clarity from insights. Clarity that could help my medical representative team perform better, grow faster, and deliver results with confidence.

But every day felt like a struggle. I saw my team working hard, yet blind to the patterns that could transform their performance. I saw managers trying to guide their teams, but without the intelligence they needed. I saw companies pushing for growth, but without the systems to support it.

“Why is pharma still running without real-time intelligence?”

That question stayed with me. Later, when I joined SFE and began managing performance for a large field force, the reality became even clearer. We used every tool available — CRMs, spreadsheets, dashboards, BI tools, reporting systems — but nothing truly worked. Everything was in silos. Data was scattered. Insights were buried. Every month, someone sat for days stitching fragments together just to see how the field force was performing, where the organisation was heading, what risks were rising, and which opportunities were hidden.

That was not intelligence. That was not the future. So I started building Saarthi — not as a software project, but as a mission to give every MR, ASM, RSM, QC officer, HR manager, finance controller, and CEO the clarity they deserve. Saarthi unifies field, QC, HR, finance, sales, and marketing into one digital ecosystem.

I built this ERP because pharma deserves better. Field teams deserve better. Leaders deserve better. Patients deserve better. And now, with Saarthi, they finally have it.

— Sudhir Sharma, Founder, Delve Solutions

Sudhir Sharma, founder of Delve Solutions and Saarthi
Delve Solutions Delve Solutions

Saarthi brand hierarchy

Saarthi Master BrandERP Core · Saarthi CRM · Aadesh Sales · Sampada HR · Samiksha QC · Samriddhi Finance · Disha Marketing · Sarahana Appraisal · Prerak Incentive · Drishti POB

All sub-brands share design, typography, colour system, iconography, and navigation.

The Saarthi suite — 10 intelligent modules

One ecosystem for pharma HO and field: governance, CRM, sales, HR, QC, finance, marketing, appraisal, incentives, and POB.

ERP Core

Enterprise · Admin

Tenants, roles, workflows, audit logs and governance.

erp.delvesolutions.in

Saarthi

Guide · CRM & field force

GPS DCR, Digital Visual Aid, doctor segmentation, offline-first Android.

saarthi.delvesolutions.in

Aadesh

Command · Sales & orders

GST invoicing, debtor ageing, QC batch lock before dispatch.

aadesh.delvesolutions.in

Pharma-grade CRM — not a generic sales tool

Most pharma CRMs fail at Digital Visual Aid, tour planning, RCPA, and offline. Saarthi was built around those gaps.

DCR + GPS + visit proof

Daily Call Reporting with location verification so coverage is real, not assumed.

Digital Visual Aid (DVA)

Doctor-specific detailing portfolios your MRs can present on device.

RCPA

Retail chemist prescription audit tied to visits and incentive validation.

Monthly tour plan

Auto-pull weekly templates so planning is consistent across the hierarchy.

Offline Android

Field work continues without signal; data syncs when the network returns.

Doctor & chemist masters

Position ID and HQ mapping so territory ownership stays clean.

Samples, gifts & expenses

Transparent distribution and field expense logging for compliance.

Leave & regularisation

Workflows for managers plus monthly PDF and Excel reports.

HR and incentives that match the field

Sampada HR — unusually complete

  • Attendance with GPS verification
  • TA/DA auto-calculation and allowance overrides
  • L1/L2 hierarchy, Position ID + HQ
  • Claims, payslips, role-based access
  • Shadow HR sync for HO control

Prerak — a real incentive engine

  • Slab-based incentives
  • Target vs achievement reconciliation
  • Multi-level approvals
  • Sales integration
  • Visit and RCPA validation before payout

What DELVE-SAARTHI™ delivers for pharma companies

40% faster field reporting
25% reduction in QC losses
30% better doctor coverage
50% faster incentive processing
100% compliance-ready audit trail

“Saarthi has transformed our field operations. DCR accuracy and doctor coverage improved dramatically.”
— Regional Sales Manager, Apex Labs

“QC batch lock + finance integration saved us lakhs in compliance losses.” — QA Head, Neo Biotech

Simple. Transparent. India-friendly.

Saarthi CRM — full field-force control without enterprise CRM sticker shock.

₹450 /user/month
2 months free launch offer

Included: full CRM, Prerak incentive, Sarahana appraisal, HR, reporting, GPS, field-force tools.

Start 2-month free onboarding

Questions pharma leaders ask

Is Saarthi a generic CRM?

No. It is pharma-native: GPS DCR, Digital Visual Aid, RCPA, tour plans, sample tracking, Position ID / HQ masters, and offline Android for medical representatives.

Can we run field, QC, HR, and finance together?

Yes. Saarthi is a suite. Sales can be locked to QC batches (Samiksha + Aadesh), incentives can validate visits (Prerak), and HR can calculate TA/DA from the same hierarchy.

Is data isolated per company?

Yes. Tenants are isolated with role-based access and audit logs in ERP Core — important for multi-division and compliance environments.

How do we start?

Request a demo with your work email. We onboard your HQ structure, doctor/chemist masters, and field hierarchy, then roll out Android to MRs.

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